WEA-AI Omnichannel Hub Terms of Service

By accessing or using WEA-AI Omnichannel Hub, you agree to be bound by these Terms of Service and any applicable policies referenced in them. If you do not agree, you must not access or use the service.

WEA-AI Omnichannel Hub provides an AI and omnichannel platform for automation, customer communication, service integrations, operational support, and related digital workflow management.

Features may include dashboards, messaging workflows, AI-assisted responses, integration management, analytics, and account administration tools, depending on the user's subscription or configuration.

Users are responsible for maintaining the confidentiality of account credentials, restricting unauthorized access, and ensuring that account information remains accurate, current, and complete.

You are responsible for activities occurring under your account, including actions performed by authorized users, team members, or connected integrations.

You agree not to use WEA-AI Omnichannel Hub for:

• Illegal, fraudulent, deceptive, or unauthorized activities.
• Spam, abuse, harassment, intimidation, or impersonation.
• Unauthorized access attempts, security circumvention, or interference with systems or networks.
• Scraping, copying, or extracting data in violation of law or third-party rights.
• Distribution of malware, phishing content, harmful code, or abusive automation.
• Misuse of TikTok integrations or other third-party platform connections.
• Any activity that infringes privacy, intellectual property, publicity, or other rights of third parties.

Some responses or outputs may be generated by artificial intelligence. AI-generated content may be inaccurate, incomplete, or inappropriate for specific use cases.

Users are responsible for reviewing and validating outputs before relying on them for business, legal, financial, medical, compliance, or other important decisions.

WEA-AI Omnichannel Hub may connect with third-party services such as TikTok, WhatsApp or other messaging providers, payment providers, AI providers, cloud providers, and similar technology partners.

Your use of third-party services is also subject to the terms, policies, and availability of those third parties. We are not responsible for third-party services beyond the scope required to provide our own service.

Some features of WEA-AI Omnichannel Hub may require a paid subscription or additional charges. Where applicable, users agree to the pricing, billing terms, renewal terms, and payment conditions presented during checkout, invoicing, or order confirmation.

Fees are generally non-refundable except where required by applicable law or expressly stated otherwise.

WEA AI and its licensors retain all rights, title, and interest in the software, brand assets, interface designs, systems, workflows, documentation, and proprietary content made available through WEA-AI Omnichannel Hub.

Users retain ownership of their own data and materials, subject to the rights needed for us to operate the service and as further described in the Privacy Policy.

Our collection and use of personal data is described in the WEA-AI Omnichannel Hub Privacy Policy.

We aim to keep WEA-AI Omnichannel Hub available and reliable, but service availability may be affected by maintenance, updates, technical issues, security incidents, third-party failures, or events outside our reasonable control.

We do not guarantee uninterrupted or error-free operation at all times.

To the maximum extent permitted by applicable law, WEA AI is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenues, goodwill, data, or business opportunities arising from or related to use of WEA-AI Omnichannel Hub.

Where liability cannot be excluded, it will be limited to the amount paid by the user for the relevant service during the period permitted by applicable law.

We may suspend, restrict, or terminate access to WEA-AI Omnichannel Hub if we reasonably believe a user has violated these Terms, engaged in abuse, created security or legal risk, or where termination is required by law, third-party platform requirements, or operational necessity.

We may revise these Terms from time to time. When we do, we will post the updated version on this page and update the Last Updated date.

Continued use of WEA-AI Omnichannel Hub after revised Terms become effective constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Republic of Indonesia, unless otherwise required by applicable law.

WEA AI

Website: https://wea-ai.cloud

Email: support@wea-ai.cloud