TikTok Business API
TikTok Business API Use Case
WEA AI is building an omnichannel AI assistant platform for businesses, merchants, creators, and service providers in Indonesia.
Our planned TikTok Business API integration is designed to help authorized business users manage customer interactions from TikTok in a secure and organized way after API access is approved and tested.
Main use cases
- Unified inbox for TikTok-related customer inquiries
- AI-assisted reply suggestions for comments and direct messages where supported by official API permissions
- Optional automated responses based on business-approved rules
- Human handoff for sensitive or complex conversations
- Response tracking and customer support workflow management
- Business analytics to help merchants improve response time and customer experience
Authorization
WEA AI only accesses TikTok data after the business account owner grants permission through the official authorization flow. We do not access TikTok accounts without authorization.
Data Usage
TikTok-related data is used only to provide the requested business support and automation features to the connected business account.
Data Protection
WEA AI does not scrape TikTok data, does not sell user data, and does not share TikTok customer information with third parties for advertising or resale.
Account Disconnect
Businesses may disconnect their TikTok account and request deletion of their TikTok-related data by contacting admin@wea-ai.cloud. See also our Data Deletion page.
Compliance
WEA AI will follow TikTok platform policies, official API permission limits, and applicable data protection requirements.